Seward Co-op
  • 06-Sep-2017 to 28-Sep-2017 (CST)
  • Franklin Store
  • $15.00 - $24.00
  • Hourly
  • Full Time
  • Days, Nights, Weekends

PTO, Benefits, Employee Discount


Seward Community Coop – Franklin Store

Job Description

Deli Assistant Manager

Looking for a Deli Assistant Manager with a passion for sustainable, local, and organic food to help lead the department in our successful Franklin Store. 

Purpose: To provide efficient daily workflow in the Deli kitchen and at the Deli counter; to ensure deli cases are full of high quality food; to oversee exceptional presentation of the deli counter areas; to supervise kitchen staff; and to ensure excellent customer service by kitchen staff and counter staff; and to assist Deli Manager in meeting department goals for customer service, sales, margins and turns

Status: Reports to Deli Manager. Supervises Deli Counter Shift Leads, Counter Staff, Cheese Counter Staff and all Kitchen Shift Leads and Kitchen Staff.

Pay Level: V

Responsibilities:

Personnel Management

  • Supervise deli counter and kitchen staff
  • Ensure training of new hires
  • Evaluate and review deli counter and kitchen staff in conjunction with the Deli Manager
  • Create and assist with production/prep lists as needed.
  • Place and put away orders as needed.
  • Assign duties to staff as needed (i.e., packing olives, cutting cheese, cooking, keeping the counter areas clean, cleaning duties, prep work, etc).
  • Maintain a department schedule that ensures adequate staff coverage to provide excellent customer service and meets department operational needs within the department's budget goals.
  • Sign making
  • Organize and ensure department cleaning procedures
  • Work with Deli Manager to promote Deli
  • Ensure safe food handling in compliance with Health Department regulations
  • Participate in departmental and storewide meetings and trainings
  • Participate in departmental inventories and projects
  • Cover shifts vacated due to illness/absence
  • Assist in achievement of department goals
  • Respond to "Service Team" calls
  • Communicate and document necessary information regarding Deli operations
  • Communicate often and effectively with kitchen
  • Provide excellent customer service
  •  Wash hands routinely, frequently and properly to ensure the safety of our products per Seward Co-ops Hand Washing Policy.
  • Act as floor warden when necessary
  • Other tasks as assigned by Deli Manager

Ordering

  • Place and receive accurate food and supply orders, monitor quality and rotate stock properly.
  • Prompt attention to returns
  • Maintain appropriate inventory, avoiding over and out-of stocks
  • Track credit returns.

Production

  • Oversee daily production lists for kitchen staff and ensure proper rotation of current recipes.
  • Oversee varied, attractive and tasteful selection of soups, salad, dips, entrees and desserts.
  • Coordinate production needs for the deli service counter with the Deli Counter Supervisor.
  • Assist Deli Manager in taking catering requests.  Oversee completion of catering orders, food quality and on-time delivery
  • Track and monitor spoilage
  • Track and monitor daily production
  • Assist with production as needed
  • Assist with recipe development following department policies for pricing, production and merchandising.
  • Work with cook/baker to achieve department goals.
  • Review movement reports, adjusting production accordingly.

Customer Service

  • Provide excellent customer service and monitor customer service by kitchen and counter staff.
  • Communicate and address customer requests and concerns in cooperation with other Deli Manager.         

Operations

  • Ensure Health Department regulations are followed in all food production.
  • Coordinate and ensure regular cleaning schedule for kitchen.
  • Maintain and monitor equipment condition and inform Deli Manager regarding necessary repairs
  • Assist Deli Managers in meeting objectives for sales, margin and turns
  • Assist Deli Manager in ensuring competitive pricing that meets margin goals
  • Work with Deli Counter Supervisor and shift leads to maintain excellent communication, and respond to concerns in a timely fashion.

Other

  • Attend departmental/store meetings
  • Wash hands routinely, frequently and properly to ensure the safety of our products per Seward Co-ops Hand Washing Policy.
  • Attend trainings and certification classes as needed.
  • Participate in quarterly inventory
  • Other projects as assigned by the Deli Manager
  • Train small groups.

Essential Qualifications:

  • Self motivated, organized, responsible, flexible
  • Food Service Manager Certification
  • 3 years of supervisory experience
  • Experience training large groups a plus
  • Professional cooking experience
  • Good sense of taste/smell
  • Excellent communication skills
  • Buying/ordering experience
  • Experience with taking and recording quarterly inventory.
  • Ability to work with a team to achieve departmental goals
  • Attention to detail

Functional Qualifications:

  • Computer skills (Microsoft Office, Excel)
  • English proficiency
  • Ability to stand, bend, stoop, reach, squat and walk for extended periods of time per shift
  • Bend and lift loads, not to exceed 50 pounds.  Push and pull carts weighing up to 100 pounds.
  • Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.
  • Environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.)
  • Ability to operate equipment such as: rotisserie, Robot Coupe, food processor, shrink wrap machine, manual and/or electric scales, recalibrate and read thermometers, convection oven, stove, knives and commercial dishwasher.
  • Ability to freely access all areas of the store including offices, sales floor, back stock areas, and walk-in coolers and freezers.
  • Ability to move or handle merchandise throughout the store generally weighing up to 50 pounds.
  • Demonstrated ability to work with customers and co-workers from various cultural backgrounds

Preferred Qualifications:

  • Multilingual
  • Experience with natural foods
  • Demonstrated ability to work with customers and co-workers from various cultural backgrounds
  • Currently Serve Safe Certified
  • Strong attention to detail/buying and ordering experience

 

People with a wide variety of experiences and backgrounds are encouraged to apply.

**Cover letter and resume required**

 

Seward Co-op
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