Seward Co-op
  • 05-Nov-2018 to 12-Dec-2018 (CST)
  • Franklin Store
  • Determined by Union Contract
  • Hourly
  • Full Time
  • Days, Nights, Weekends

Medical, Dental, Paid Time Off and Staff Discount


Seward Community Co-op Franklin Store

Job Description

Grocery Replenishment Buyer

 

Purpose:  To provide excellent customer service, receive and stock product, and maintain a neat, clean, fully stocked grocery department.  To order replenishment stock to meet department objectives for inventory turns and customer service.  

 

Status:  Full or Part- Time. Reports to the Grocery Manager

 

Pay Level: III

 

Responsibilities:

 

Customer Service

  • Assist customers in a friendly and efficient manner.
  • Guide customers to product locations and provide product information.
  • Answer calls for grocery immediately, taking messages when necessary.
  • Accurately and completely record and file special orders.
  • Report customer suggestions and comments to appropriate management.
  • Keep aisles clear and retail areas safe for customers.

 

Department Maintenance

  • Clean the department areas regularly and other areas directed by the Assistant

      Grocery Manager.

  • Front and straighten shelves, including all displays and all sub-departments.
  • Notify appropriate manager of product and supplier issues and shelf tag/signage needs.

 

Receiving and Stocking

  • Check in and sign for deliveries, follow receiving procedures.
  • Fully stock all displays and shelves following established merchandising procedures.
  • Rotate product to prevent losses due to expiration.
  • Build displays as needed.
  • Keep backroom clear, organized, and safe.

 

Ordering

  • Place orders efficiently and on time, using established procedures.

Order to maintain appropriate inventory levels to maximize turns and minimize out-of-stocks.

  • Ensure that customer special orders are ordered in a timely manner.
  • Maintain complete and accurate order records.
  • Communicate order sheet update needs to Buyer.
  • Assist Buyers with category management, new item slotting, pricing, resets, and promotions.

 

Other duties as assigned

  • Perform other tasks as assigned by the Buyer and Dept. Manager.
  • Participate in quarterly inventory counts.
  • Mentor other staff as directed by Grocery Manager.
  • Attend department and storewide meetings.
  • Follow the gift policy when receiving vendor samples.

 

Qualifications:

 

Essential

  • Excellent customer service skills.
  • Organization, accuracy, and attention to detail.
  • Experience in retail grocery/natural foods.
  • Ability to communicate clearly and effectively.
  • Ability to handle multiple demands.
  • Reliable attendance
  • English proficiency

 

Functional

  • Ability to bend and stoop to grasp objects and climb ladders.
  • Ability to stand, bend, stoop, reach, squat and walk for extended periods of time per shift
  • Ability to bend and lift loads, not to exceed 60 pounds. Push and pull carts weighing up to 300 pounds.
  • Handle environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.)
  • Ability to freely access all areas of the store including offices, sales floor, back stock areas, and walk-in coolers and freezers.
  • Ability to move or handle merchandise throughout the store generally weighing up to 60 pounds

 

 

Preferred

  • Multilingual is a plus
  • Demonstrated ability to work with customers and co-workers from various cultural backgrounds

 

Seward Co-op
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